Property Management: Control & Returns

Property Management

Certified property management that protects and grows your asset

Great buildings deserve great management. TEN handles every aspect of daily operations, from financial reporting and maintenance to rental management and community building. With 15 years of continuously refined systems and ISAE 3402 Type II certification, our operations meet the highest European standards of control and transparency. We manage our own developed assets and offer that same operational expertise to third-party properties. Every decision is grounded in hands-on experience and informed by real resident feedback.

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Our concepts

How We Manage Every Asset

We offer an all-in service package covering commercial, financial and technical management. These disciplines work together to create a superior living environment for residents while maintaining the long-term performance and value of the asset.

Operations isn't overhead. It's where we deliver the experience that makes residents stay and communities thrive.

Finance & Accounting

We take care of the complete financial administration to give investors confidence. From rent collection to service charge settlements, we automate processes for speed and accuracy. A direct link to our Power BI Dashboard provides owners with real-time, transparent insight into performance.

Rental Management

We ensure high occupancy and low turnover through efficient onboarding and responsive service. Our unique booking platform creates a smooth customer journey, automatically matching residents to your property . We handle the entire process, from the first viewing to the final contract signing.

Maintenance

We focus on proactive care that prevents problems rather than just fixing them. Our on-site teams handle 91% of all repair requests within 24 hours. This cost-effective approach ensures the building remains in top shape and generates savings on major maintenance in the long run

Community

This is the difference between housing and a home. Through active programming and 24/7 on-site security, we create genuine connections among residents. When residents feel safe and socially connected, communities thrive and buildings become places people are proud to call home.

Transparent, Certified and Always On-Site

We manage only what we understand and where we can add value.

Real estate is often judged on construction, but the long-term quality of a building is determined by how it is managed. We offer an all-in service package covering commercial, technical and financial management. This integrated approach allows us to maintain the quality of the asset and the experience of the resident simultaneously.

Because we treat management as a core product, we invest in presence. Our teams are on-site 24/7, providing security, facility support and community engagement. With our ISAE 3402 Type II certification, all financial and operational processes meet the highest international standards of control and transparency. The result is a trusted ecosystem where high occupancy rates and satisfied residents create long-term value for residents, cities and asset owners alike.

91% resolved in 24 hours

Fast, reliable maintenance that keeps residents satisfied and buildings in top condition.

8.0 resident satisfaction score

Measured across all our residences, reflecting the quality of our living environments.

4,200+ beds in management

Operational scale across Student, Living and Classic Experience assets across Europe.

ISAE 3402 Type II Certified

Guaranteed financial control and transparency.

Our Properties in Practice

The Experience Net

The Experience Net connects the people, knowledge and technology that build the future of living. By integrating development with operations, we create sustainable living environments that deliver lasting value for residents, cities and partners across Europe.

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Concepts

Projects

Student Experience Madrid Pozuelo